Service Delivery Team Manager

Location

서울특별시 / Seoul City

Job type

정규직

Salary

to

Service Provided by

Adecco Korea

Category

 

 

1> 종합운동장역 3분거리

2> Bilingual CS Agent

3> Team Manager


[About Our Client]

- 채용사는 21개 국가에서 다양한 분야의 최고의 파트너사들과 전략적 제휴를 통해 고객사의 VIP회원들에게 다양한 라이프스타일과 혜택을 제공하여 “고객사에 대한 회원들의 로열티를 강화”시키는 것을 목표로 하며 사업을 하고 있습니다.

[Location]

- 서울 송파구 종합운동장역 인근

[Key Responsibilities]

- Team Managing

- build sound knowledge of any customers during interactions

- Strives to leave the customer with a positive customer experience after every contact

- Providing innovative and resourceful solutions and recommendations to all types of requests

- Able to consult and advise customers to assess travel needs and provide accurate and timely information regarding requests.

- Is actively seeking for the latest and most updated information relative to lifestyle needs and trends to be able to support the lifestyle needs of affluent customers.

- Has a detailed understanding of client’s brand promise, and uses program benefits and privileges to better fulfill customer requests.

- As a brand ambassador for our clients, represents clients’ brands in a professional manner that builds their market profile.

- Seeks to provide the best possible customer experience.

[Key Requirements]

- Diploma or Bachelor's degree in related fields

- 5년 이상의 컨시어지/호텔 front desk/ OTA CS경력 필수

- Business-level English skills (Good in an additional language is a plus)

- Able to work on two-shift rosters including night and weekend working

▶ Base : 9:00~18:00, 상황에 따라 Shift 근무 가능 > A: 9:00 - 21:30/ N: 21:00 - 9:30

▶주 5일 근무

- Strong communication skills

- Problem solving skills & Detail-oriented attitude


[What's on Offer]

- 근무지 : 서울 송파구

- 근무시간 : Base : 9:00~18:00, 상황에 따라 Shift 변동 가능성 > A: 9:00 - 21:30/ N: 21:00 - 9:30

- 고용형태 : 정규직

- 급여 : 기본급의 + 야간 및 휴일 수당 + 인센티브 별도

- 복리후생 : 4대보험, 월/연차 등 기타 복리후생

 

[Contact]

- 국영문 이력서 및 경력기술서 작성 후 이메일 접수

- 접수처: Justin.Jeon@adecco.com / 02-6200-9703


Responsibilities


Experience


Education

 


The Unique Expertise of Adecco

Strong Client Relationship, Data-Driven Process
Interpersonal Process Management, 70 Years of Experience

 

 

Adecco is acting as an Employment Business in relation to this vacancy.
Apply with The Adecco Group, an Equal Opportunities Employer.

지원할지 망설여지나요? 위의 연락처로 아데코 컨설턴트와 직접 상담 받아보세요.

 
Apply with Adecco

Reference number

JN -042024-127209

Date Posted

29/04/2024 3:57:00 PM


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